Accidental damage coverage - replacement - 2 years - 24x7 - response time: 90 sec - repair time: next business day - 200+ units
| Main Specifications | |
|---|---|
| Product Description | Samsung ProCare Elite Plus Advanced Exchange - accidental damage coverage - 2 years |
| Type | Accidental damage coverage |
| Service Included | Replacement |
| Full Contract Period | 2 years |
| Response Time | 90 sec |
| Repair Time | Next business day |
| Service Availability | 24 hours a day / 7 days a week |
| Pricing Type | 200+ units |
| General | |
| Service Included | Replacement |
| Full Contract Period | 2 years |
| Response Time | 90 sec |
| Repair Time | Next business day |
| Service Availability | 24 hours a day / 7 days a week |
| Miscellaneous | |
| Pricing Type | 200+ units |
| Details | |
| Service & Support | 2 years x accidental damage coverage - replacement - 6 named contacts - response time: 90 sec - repair time: next business day ¦ 2 years x technical support - phone consulting - 6 named contacts - response time: 90 sec ¦ 2 years x technical support - e-mail consulting - response time: 2 hours ¦ 2 years x new releases update ¦ 2 years x technical support - diagnosis ¦ 2 years x technical support - report |